Frequently Asked Questions

Got a question about storage? You’ll find answers to our most commonly asked questions below – from how our self-storage works to what you can store and how to get started.

If you can’t find what you’re looking for, just give our team a call on 01723 333077 or use the Contact Us form – we’re always happy to help.

Self-storage means renting a secure, drive-up container on a flexible, short-term basis. You load and access your belongings as needed, making it ideal for anyone who needs regular access or wants to manage their own move at their own pace.

Self-storage uses drive-up containers you can access regularly – ideal for furniture, tools, business stock, or personal items you may need to retrieve.

Indoor storage is for longer-term needs. Items are stored in breathable timber crates inside our secure, purpose-built indoor facility and are not intended for frequent access.

A lock-up is a secured outdoor unit where you retain sole access. Our modern drive-up containers act as high-quality lock-ups – safe, dry and easy to use, with added security features.

We’re ideal for homeowners, students, tradespeople, and businesses in and around Scarborough. Whether you’re moving house, managing stock, downsizing, or just making space, our range of storage options has you covered.

Indoor storage is ideal for archived documents, seasonal equipment, antique furniture, personal collections, decluttering, or home contents between house moves.

Yes – our 8ft and 20ft drive-up containers are available 365 days a year, from 6am to 9pm, and you can access your unit as often as you need.

You can store furniture, appliances, tools, business stock, archive files, motorbikes, small vehicles and much more.

8ft containers (48 sq ft) suit contents of a 1-bedroom flat.
20ft containers (160 sq ft) fit a typical 3–4 bedroom house.

Just avoid perishables, hazardous items, or anything illegal or living.

You can request a quote quickly and easily online. One of the team will then be in touch shortly to get your booking confirmed. If you’d prefer you can give our team a call on 01723 333077 to arrange your booking.

Our self-storage containers are open 365 days a year, from 6am to 9pm. Access is secure and easy with our biometric (fingerprint) entry system, so you can come and go as needed. Simply drive up, unlock your unit, and access your items at your convenience. For additional support, our team is on-site Monday to Friday, 8am-5pm.

Yes – our professional packing services are available for both homes and businesses. We’ll come to your property, pack everything safely, and prepare it for storage.

Absolutely. Our Movers & Storers team can collect your items and bring them into store, or handle it all for you. See collection & delivery for the options.

We stock a full range of high-quality, industry-standard materials including boxes, bubble wrap, covers, and tape – available on-site or online via Boxes4Moving for delivery or click & collect.

Yes – our indoor storage is ideal for long-term storage of business items like retail stock, archive boxes, tools or documents. We offer storage by the box, pallet or timber crate.

If you don’t need regular access, indoor storage often offers better value. If you’re unsure, we’ll help you find the most cost-effective option based on your needs and how often you’ll need to access your items.

Our drive-up containers and indoor facility are monitored by 24/7 CCTV, protected by fingerprint-gated access, and individually locked. Containers are wind- and watertight, and indoor units are stored in a controlled, purpose-built building for added peace of mind.

We offer modern facilities, flexible options, expert support, and transparent pricing – with no hidden fees and insurance included. With decades of trusted local experience, we make storage simple, safe and stress-free.

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